Customized Monthly Status Reporting
When ECXSystems walks out your door, we aren’t really gone! So regardless of whether you added one or more of our Intelligent Managed Hosting™ services, or we produced a System Run Book or completed one or all phases of a Disaster Recovery/Business Continuity Plan… we are still there to help you track changes or modifications to your system… Automatically.
It is foundational at ECXSystems that we use technology to leverage our services and keep our prices affordable… AND we actually believe we should practice what we preach!
Every month, ECX Systems provides reports detailing how our services are used by your organization. These reports provide insight for your team and your company management, providing data for future growth and planning. They also help to update your Run Book or Disaster Recovery Plan on a monthly, quarterly or semiannual basis… depending on your needs and requirements. It’s like having another FTE on site that You don’t have to manage.
Part of our win-win outlook includes making Technology Managers into Heroes! And what better way to do that then to provide timely information designed for shop use and another report designed for Senior Managers… life is so sweet!